RIGZEN GROUP S.R.L., which has a registered office in Romania, Lunga Street 149, Chisinau, and is registered with the Brașov Trade Registry under no. J2025025364003 understands the importance of protecting your personal data.

In this context, we want to ensure full transparency in the way we use your data. Please read the information below carefully to understand what data we process, how and for how long, what rights you have in relation to processing your data, and how to exercise these rights.

​

What personal data do we process?

​

RIGZEN GROUP processes contact information (name, surname, phone, and e-mail address) you provide us when visiting our site, including information you provide us when contacting us via our website forms.

In addition, we process information regarding the way you use our website, including, for example, traffic data, geographical location, and pages you visit.

In some situations, we can collect information about the device used to access our website, such as the IP address, operating system, and browser type, to improve the website's functionality and the services provided. These data are aggregated and used for statistical purposes without identifying a particular person.

Also, our website uses cookies to distinguish you from other site visitors. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

​

Why do we process your personal data?

​

We use the data that you submit to us when submitting the forms available on our website so that we can respond to your requests.

When you expressly consent to us, we may use your data to provide you with information, news, or articles about the products and services offered by RIGZEN GROUP.

 

How long do we process your data?

​

When you contact us via one of our website forms and do not express consent to receive future communications from us, or we have no other legal obligation for further processing, we will retain the data you provide us as long as is necessary to respond to your request, but no more than three months.

In case you have given your consent to receive future communications from us to provide you with other information, news, and articles about the products and services offered by RIGZEN GROUP that we believe you may be interested in, we will retain the data you have expressed your consent to for a period of five years after your last interaction with us, unless the applicable regulations or the purposes for which the data are processed impose a longer period of storage. You can withdraw your consent at any time, as described below.

Data on how you use our website is kept as long as necessary to achieve the purposes for which these data are collected, but no more than one year from the date of your last visit.

However, we do not commit to keeping this data for the periods mentioned above, and we may delete or anonymize your data earlier if we do not have a legal obligation to keep it.

​

To whom do we disclose your data?

​

RIGZEN GROUP uses your data in a confidential manner and does not sell, transfer, disclose, or allow access to your personal data to third parties that are not related to RIGZEN GROUP's activities.

In order to achieve the goals described above, we may also allow our suppliers to access your data; they will not be able to use this data for personal purposes.

We may also disclose your personal data to public authorities on the basis and within the limits of legal provisions and as a result of requests expressly made by them.

 

What are your rights, and how can you express them?

​

In accordance with applicable law on personal data protection, you have the following rights that you can freely express:

• The right to be informed, free of charge, once a year, of which data we process and which data are processed;

• The right to request correction of inaccurate or incomplete data;

• The right to request data portability for the data you have provided us by electronic means on the basis of your consent or by fulfilling a contract;

• The right to request the restriction of your data processing;

• The right to oppose data processing for legitimate reasons relating to your particular circumstances, unless the processing of such data is a legal obligation to us;

• In the case of direct marketing processing, you can object at any time and without motivation.

• The right to withdraw your consent at any time;

• The right to request deletion of personal data, except in cases where the law prohibits deletion.

You may express the rights mentioned above at any time by contacting us at Lunga Street 149, Brasov,  Romania, info@rig-zen.com, or +407 36336895

You also have the right to file a complaint directly with us or with a supervisory authority when you consider that legal provisions on personal data protection have been breached.

​

Privacy of your data

​

When processing your data, we use technical and organizational measures to ensure the confidentiality, availability, and accuracy of your data.

However, no information security system is infallible. That is why we are working continuously to ensure that our security measures are kept at the highest level, and we are committed to informing you in a timely manner of any security incidents that could pose a significant risk to your rights.