Stand-by Rescue Services
RigZen provides standby rescue services for confined-space work, work at height, rope-access operations, and other high-risk site activities. Our rescue service is planned according to the approved work method, site hazards, access conditions, rescue routes, communication plan, client HSE procedures, and project-specific emergency requirements.
Service Overview - Standby rescue is not only an emergency response service.
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It requires planning before the work starts, including rescue scenarios, access routes, equipment readiness, communication roles, and coordination with the client’s site team.
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RigZen provides rescue coverage for projects where work at height, confined spaces, difficult access, or hazardous site conditions require a dedicated rescue team on standby.
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The final rescue plan, team size, equipment, response arrangement, and documentation are confirmed according to the project scope, site conditions, permits, and client HSE requirements.
What RigZen Provides
RigZen provides standby rescue services such as:
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Confined-space rescue coverage
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Work-at-height rescue coverage
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Rope-access rescue coverage
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Emergency response planning for the agreed scope
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Rescue equipment preparation and setup
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Rescue route and access review
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Communication and emergency role coordination
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Integration with the client’s HSE or safety team
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Project-specific rescue briefing before work starts
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Rescue documentation where required
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Information Needed Before Quotation
To review a standby rescue request, please send:
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Project location
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Type of work being performed
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Work area photos, drawings, or layout
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Height, depth, access points, and restrictions
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Confined-space details, if applicable
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Known hazards and site HSE requirements
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Permit-to-work requirements
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Number of workers involved in the operation
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Planned work duration or shift schedule
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Existing site emergency plan, if available
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Required rescue coverage period
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Client reporting or documentation requirements
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Safety and HSE Controls
Standby rescue services are reviewed according to the approved work scope, site conditions, access restrictions, rescue scenarios, communication plan, equipment requirements, permits, and client HSE procedures.
Rescue planning, rescue equipment, team composition, response method, communication roles, confined-space rescue requirements, rope rescue requirements, and work-at-height rescue requirements are confirmed per project before execution.
Final site HSE approval, emergency command structure, authority approval, permit responsibility, and emergency medical arrangements remain with the responsible parties unless specifically included in the agreed project scope.